Due to a critical incident that occurred anonymously, Edge Hill University planned a seminal seminar based on internet safety. Looking at social media, we discussed what we should do if a parent contacted you on Facebook. What would the correct approach be to deal with this? Would you reply? It is a really tricky situation. BUT, you MUST NOT respond via social media. You should go into the school and discuss this with senior leadership and ask for advice, you could contact university (if you were a trainee) or you could seek advice from a union. As a result of this, the school should contact the parent and arrange a meeting to discuss the matter. As a teacher, you cannot be friends with a parent on Facebook despite whether you knew them prior to becoming a teacher. It is so important to think about your social media interactions and privacy settings.